User Agreement

Powering Startup’s and Businesses with Data, Analytics, AI, BI & IT Expertise!


Last Updated: 23/10/2024

Welcome to AnalyticXperts.com, a website owned and operated by VIRTUTIX IT SERVICES PRIVATE LIMITED (referred to as “we,” “us,” or “our”). This User Agreement outline the rules and guidelines that govern your access to and use of our Website. By visiting or using AnalyticXperts.com (the “Website”), you agree to adhere to and be legally bound by these Terms.

Please take the time to read these Terms carefully, as they affect your rights and responsibilities regarding your use of the Website. If you do not agree with any part of these Terms, we kindly ask you to refrain from accessing or using the Website. Your continued use of the Website signifies that you accept and agree to these Terms, as well as our Privacy Policy and any other policies we may implement in the future.

 
1. Acceptance of Terms


By accessing or using AnalyticXperts.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement is essential for ensuring a clear understanding between VIRTUTIX IT SERVICES PRIVATE LIMITED (the “Company”) and you, the user (whether an individual, startup, or
company). Your acceptance of these Terms signifies your commitment to abide by the rules and guidelines set forth herein.


1.1 Binding Agreement: (a). When you access the Website, you are entering into a legally binding agreement with VIRTUTIX IT SERVICES PRIVATE LIMITED. This agreement governs your use of all services, features, and content available on the Website. (b). This is crucial for startups and companies, as it ensures that both parties understand their rights and responsibilities. By accepting these Terms, you are confirming your acceptance of our policies, including those related to the use of our services, data handling, and user obligations.

1.3 Compliance with Applicable Laws: (a). By accepting these Terms, you agree to use the Website in accordance with all applicable laws, regulations, and guidelines. This includes compliance with any industry-specific regulations that may pertain to your startup or company. (b). This clause is particularly relevant for businesses that handle sensitive data or operate in regulated industries, as it emphasizes the importance of maintaining legal and ethical standards.

1.5 Purpose of the Agreement: The purpose of this Agreement is to establish the rules and guidelines governing your access to and use of AnalyticXperts.com, owned and operated by VIRTUTIX IT SERVICES PRIVATE LIMITED. This Agreement is intended to protect both parties by clarifying rights, responsibilities, and expectations regarding the use of our Website.

1.6 Agreement to Terms: By accessing or using AnalyticXperts.com, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. This Agreement serves as a binding contract between you, the user (whether an individual, startup, or company), and VIRTUTIX IT SERVICES PRIVATE LIMITED (the “Company”).

Your acceptance of these Terms signifies your commitment to adhere to the rules and guidelines outlined herein. If you do not agree with any part of these Terms, we kindly ask you to refrain from accessing or using the Website. Your continued use of the Website indicates your acceptance of these Terms, as well as our Privacy Policy and any other policies we may implement in the future.


2. Eligibility


To ensure a secure and compliant experience on AnalyticXperts.com, certain eligibility requirements must be met for users registering for an account.


2.1 User Age Requirements: (a) You affirm that you are at least 18 years old at the time of registration. This age requirement is established to ensure that users can enter into a legally binding agreement. (b) If you are accessing the Website on behalf of a startup or company, you represent that you have the authority to bind that organization to these Terms, confirming that you are acting with the requisite consent.

2.2 Account Requirements: (a) To create an account on AnalyticXperts.com, you must provide accurate and complete information as requested during the registration process. This includes, but is not limited to, your company name, contact details, and any other information relevant to your business. (b) You must maintain the accuracy of your account information and update it as necessary to reflect any changes. Failure to provide accurate information may result in restricted access to services and features, or suspension of your account.


3. Account Registration and Security


To ensure a secure environment for all users, the following guidelines outline the account registration process and security measures in place at AnalyticXperts.com.


3.1 Registration Process: (a) To register for an account, you must complete the online registration available on AnalyticXperts.com. This form will require you to provide necessary details about your business, including your company name, email address, business details and contact information. (b) After submitting the registration form, you will receive a confirmation email. You must verify your email address to activate your account. Failure to verify may result in account access restrictions.

3.2 Account Security and Responsibility: (a) You are responsible for maintaining the confidentiality of your account and all activities conducted under your account. This includes ensuring that only authorized individuals have access to your account information. (b) It is your duty to monitor account activity and report any unauthorized access or suspicious behavior to us immediately. Prompt reporting is essential for safeguarding your business information.

3.3 Password and Security Measures: (a) You are required to create a strong password during the registration process. A strong password should include a combination of upper and lower case letters, numbers, and special characters. (b) We recommend that you change your password regularly and avoid using the same password across multiple platforms. (c) To enhance security, we may implement additional measures, such as two-factor authentication, which may be required for account access. This added layer of security helps protect your account from unauthorized access.


4. User Obligations and Conduct


As a user of AnalyticXperts.com, it is essential to understand your responsibilities and adhere to acceptable conduct to foster a productive and respectful environment. Our commitment to empowering startups and companies through data-driven and IT services and solutions comes with specific user obligations.


4.1 Acceptable Use Policy: (a) You agree to use the Website and our services, including consultancy, IT solutions, task-based assistance, support, gig-based services, and project-based delivery, in a manner that is lawful and ethical. Your use should align with the objectives of enhancing decision-making processes and driving business performance through data. (b) You are encouraged to engage with our services in a way that contributes positively to the community of startups and companies, fostering collaboration and innovation.

4.2 Prohibited Activities: (a) You are prohibited from engaging in activities that disrupt or harm the functionality of AnalyticXperts.com or compromise the security of our services. This includes:  Unauthorized access to our systems or the accounts of other users, Distribution of malware or any harmful code that may impact our Website’s integrity, Using our services to engage in any form of harassment, defamation, or threats against other users or our staff. (b) Any attempt to manipulate, cheat, or abuse our services, such as submitting false information during account registration or misrepresenting your business needs, is strictly forbidden.

4.3 User Responsibility for Content: (a) You are responsible for all content and information that you create, upload, or share while using our services. This includes any insights, analytics, or data derived from consultancy, IT solutions, or project-based services. (b) By sharing content, you grant us the right to use, modify, and display this content as needed to provide and improve our services.
(c) You must ensure that all content adheres to intellectual property laws and does not infringe on the rights of others. This responsibility is particularly critical for businesses utilizing our consultancy and gig-based services, where proprietary information may be shared. (d) Any content that violates these guidelines may be subject to removal, and repeated violations can result in account suspension or termination.


5. Intellectual Property


At AnalyticXperts.com, we value the creative contributions that enhance our services and your experience. This section outlines the ownership of content and the rights associated with it, as well as the licenses granted to users for using our content.


5.1 Ownership of Content and Rights: (a) All content and materials available on AnalyticXperts.com, including but not limited to text, graphics, logos, software, and other intellectual property, are owned by VIRTUTIX IT SERVICES PRIVATE LIMITED or our licensors. This ownership extends to all original works created for the Website and any enhancements made to existing content. (b) By using our services and accessing the Website, you acknowledge and agree to respect these intellectual property rights. It is essential for startups and companies to understand that any unauthorized use of our content can result in legal consequences.

5.2 License to Use Content: (a) Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the content available on the Website solely for your personal or business purposes. This license allows you to utilize the resources provided to enhance your operations and analytics capabilities, as long as it aligns with these Terms. (b) Any reproduction, distribution, or modification of our content is strictly prohibited without prior written permission from VIRTUTIX IT SERVICES PRIVATE LIMITED. Startups and companies are encouraged to seek permission for any content reproduction to ensure mutual respect for creative contributions and to maintain the integrity of our intellectual property. (c) This section emphasizes the importance of using our resources appropriately, recognizing that your adherence to intellectual property rights supports the collaborative environment we aim to foster within the AnalyticXperts.com community.


6. Content and Privacy


At AnalyticXperts.com, we prioritize the privacy and security of our users’ data while providing valuable content and services. This section outlines our privacy policy reference, the use of user data and content, and data sharing practices.


6.1 Privacy Policy Reference: (a) Our commitment to privacy is outlined in our Privacy Policy, which details how we collect, use, store, and protect your personal information. We encourage you to review our Privacy Policy to understand our practices and your rights regarding your data. (b) By using the Website, you acknowledge that you have read and understood our Privacy Policy, and you consent to the data practices described therein. This ensures that you are aware of how your information will be managed while accessing our services.

6.2 User Data and Content Use: (a) As a user of AnalyticXperts.com, you may provide us with various types of information, including personal data, business details and content you generate or submit. This information is crucial for us to deliver tailored services and support that meet your specific needs. (b) We use your data to enhance your experience on the Website, provide you with personalized services, and communicate important updates. However, we will not use your personal information for any purpose that is not explicitly outlined in our Privacy Policy without your consent.

6.3 Data Sharing and Third-Party Access: (a) We may share your data with third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery,  service delivery and client support. These third parties are obligated to protect your information and use it solely for the purposes for which it was shared. (b) We do not sell or rent your personal information to third parties. However, we may disclose your information if required by law or in response to valid requests from public authorities, ensuring compliance with applicable legal obligations. (c) By understanding our data-sharing practices, you can make informed decisions about the information you provide and how it may be utilized.


7. Payments and Fees


At AnalyticXperts.com, we strive to maintain transparency regarding our payment terms, refund, and cancellation policies to ensure a smooth experience for our users. This section outlines the pertinent details related to payments and fees associated with our services.


7.1 Payment Terms: (a) By utilizing our services, you agree to pay all applicable fees as outlined on our Website. These fees may vary depending on the specific services you select, including consultancy services, IT solutions, Subscription based services, task-based assistance, gig-based assistance, and more. (b) Payment is required upfront unless otherwise specified in the service agreement. We accept various payment methods, which will be detailed at the time of checkout or invoicing with your account as outlined in our Terms of Service.  (c) You are responsible for ensuring that all payment information provided is accurate and up-to-date to avoid any interruptions in service.

7.2 Refund and Cancellation Policy: (a) We understand that circumstances may change, and you may need to cancel or request a refund for our services. Our cancellation policy allows you to cancel services within a specified timeframe as outlined in your service agreement. you can find detailed refund and cancellation at Refund Policy (b) Refund requests will be evaluated on a case-by-case basis, considering factors such as the nature of the service, the timing of the request, and any work completed at the time of cancellation. (c) To request a cancellation or refund, you must contact our support team with your order details and reason for the request. We aim to process all requests promptly and fairly.


8. Termination and Suspension


At AnalyticXperts.com, we reserve the right to terminate or suspend your access to our services under certain circumstances. This section details the grounds for termination, the effects of termination, and the appeals process.


8.1 Grounds for Termination: (a) We may terminate or suspend your access to the Website and its services if you violate any of these Terms, including but not limited to non-payment of fees, unauthorized use of content, or engagement in prohibited activities as outlined in our policies. (b) Additional grounds for termination may include actions that compromise the security or functionality of our services, fraudulent behavior, or any conduct that disrupts the experience for other users.

8.2 Effects of Termination: (a) Upon termination or suspension of your account, all rights granted to you under these Terms will cease immediately. You will no longer have access to any services, tools, or resources associated with your account. (b) Any fees paid prior to termination will not be refunded, and you will remain liable for any outstanding payments due at the time of termination. (c) We may retain certain data associated with your account as required by law or for legitimate business purposes, even after termination.

8.3 Appeals Process: (a) If you believe that your account has been terminated or suspended in error, you have the right to appeal the decision. You must submit your appeal in writing to our support team within a specified period following the termination notice. (b) In your appeal, please provide relevant details regarding your account and the reasons you believe the termination or suspension should be overturned. (c) We will review your appeal and notify you of our decision within a reasonable timeframe. Our decision on appeals will be final. You can read detailed information regarding termination and suspensions at our Terms and Services.


9. Dispute Resolution


In the event of any disputes arising out of or related to your use of AnalyticXperts.com, the following provisions shall apply:


9.1 Governing Law: (a) These Terms and any disputes arising from your use of the Website shall be governed by and construed in accordance with the laws applicable in India. (b) The parties agree that the governing law shall apply without regard to its conflict of law principles.

9.2 Arbitration Clause: (a) Any disputes that cannot be resolved amicably shall be settled through binding arbitration. The arbitration shall be conducted in accordance with the rules established by the relevant arbitration authority. (b) The arbitration proceedings shall be held in Visakhapatnam, Andhra Pradesh, and shall be conducted in the English language. (c) The decision rendered by the arbitrator shall be final and binding upon both parties.

9.3 Jurisdiction and Venue: (a) You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the courts located in Visakhapatnam, Andhra Pradesh. (b) You hereby consent to the personal jurisdiction of such courts and waive any objections based on venue or inconvenient forum. You can read detailed information regarding dispute resolution at our Terms and Services.

 
10. Limitation of Liability


In relation to your use of AnalyticXperts.com, the following terms apply:


10.1 Disclaimer of Warranties: (a) The services provided on the Website are on an “as is” and “as available” basis. VIRTUTIX IT SERVICES PRIVATE LIMITED makes no warranties, express or implied, regarding the reliability, availability, or suitability of the services for any specific purpose. (b) We do not guarantee that the Website will be error-free, uninterrupted, or free from viruses or other harmful components.

10.2 Limitation on Damages: (a) To the fullest extent permitted by law, VIRTUTIX IT SERVICES PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website, including but not limited to loss of profits, data, or business opportunities. (b) Our total liability for any claims arising out of or related to these Terms shall not exceed the total amount paid by you for services rendered during the twelve (12) months preceding the event giving rise to the claim. You can read detailed information regarding limitation of liability at our Terms and Services.


11. Indemnification


In consideration of your use of AnalyticXperts.com and its associated services, you agree to the following:


11.1 User’s Agreement to Indemnify: (a) You agree to indemnify, defend, and hold harmless VIRTUTIX IT SERVICES PRIVATE LIMITED, along with its affiliates, officers, directors, employees, and agents, from any and all claims, demands, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:  Your use of the services provided, including consultancy, IT solutions, task-based assistance, and support-based services., Any content or materials that you submit, share, or generate through your use of our services, including but not limited to data, reports, and analytics outputs, Any violation of these Terms or any applicable laws, rules, or regulations in connection with your use of the Website.

11.2 Scope of Indemnification: (a) The indemnification obligations extend to any claims brought by third parties, including other users or organizations, that arise from your actions while utilizing the services provided by AnalyticXperts.com. This includes, but is not limited to, claims related to the accuracy, completeness, or legality of the data and insights generated through our consultancy and IT solutions. (b) This indemnification obligation encompasses all losses, damages, costs, and expenses incurred by VIRTUTIX IT SERVICES PRIVATE LIMITED as a result of such claims, including any related legal fees and costs associated with defending against such claims. (c) You acknowledge that your responsibilities under this indemnification clause are essential to our agreement, and you agree to cooperate fully in the defense of any such claims, providing all necessary information and assistance.


12. Modifications to the Agreement


VIRTUTIX IT SERVICES PRIVATE LIMITED reserves the right to modify these Terms at any time.


12.1 Right to Modify Terms: (a) We may change or update these Terms to reflect changes in our services, legal requirements, or other factors. (b) Any modifications will be effective immediately upon posting the updated Terms on the Website.

12.2 Notification of Changes: (a) We will notify users/clients of significant changes via email or through a prominent notice on the Website. (b) Continued use of the Website after modifications indicates your acceptance of the revised Terms.


13. Contact Information


If you have any questions or concerns regarding these Terms or our services, please contact us:


13.1 Support and Assistance: (a) For support inquiries or assistance, please email us at support@analyticxperts.com or use the contact form available on our Website. (b) Our support team is available to assist you during business hours. (c) For any clarifications regarding these Terms or your rights, please reach out to our legal department at legal@virtutix.com. (d) We value your inquiries and will respond as promptly as possible. (e). Post/Mailing Address: If you have any questions regarding this terms of service, please contact us at:

 

Company Name: VIRTUTIX IT SERVICES PRIVATE LIMITED
CIN: U62013AP2024PTC113744 ; GSTIN: 37AAJCV9343D1Z1
Registered and Operating Office Address:
D.No: 58-10-73, Ground Floor, V GROUP BUILDING,
Near Old Karasa Park, Kancharapalem, NAD,
Visakhapatnam, Andhra Pradesh, India – 530009


Email
contact@virtutix.com
Phone: +91 80621 79204


By accessing and using AnalyticXperts.com, you acknowledge that you have read, understood, and agree to be bound by this user agreement. Your continued use of our website and services indicates your acceptance of any amendments made to these Terms.


We appreciate your interest in our services and look forward to assisting you!


Thank you,
VIRTUTIX IT SERVICES PRIVATE LIMITED,
www.virtutix.com